This Privacy Policy ("Policy") describes how EthicalVault ("we", "our", or "us") collects, uses, discloses, and protects your personal and non-personal information when you use our services, including but not limited to the EthicalVault mobile application, website, digital wallet, APIs, and any associated software or tools (collectively referred to as the "Service"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
Please read this Policy carefully to understand our practices regarding your information. By accessing or using our Service, you acknowledge that you have read and understood this Policy.
We collect various types of information from and about users of our Service, which includes:
This is information that can identify you as an individual, such as:
Full name
Username or user ID
Date of birth
Government-issued ID (passport, driver’s license, etc.)
Biometric data (e.g., facial recognition data for identity verification)
Transaction history
Cryptocurrency wallet addresses
Banking or payment information (limited to what is necessary for fiat conversions or regulatory compliance)
Information that does not identify you personally, such as:
Browser type and version
Device type, operating system, and unique device identifiers
IP address and location data (approximate)
Access times, time zone settings, and usage statistics
Referral source and user interaction with the app
Due to the public and immutable nature of blockchain technology, any transaction you conduct on a supported blockchain will be publicly visible and cannot be deleted or hidden by EthicalVault or any other entity.
We collect your information through several methods:
When you create or update an account
When you complete KYC or verification processes
When you initiate or complete a transaction
When you interact with customer support
When you submit forms or feedback
Through cookies, tracking pixels, web beacons, and similar technologies
When you browse or use features within the Service
From your device or browser settings
Identity verification partners
Payment processors and financial institutions
Blockchain analytics providers
Public databases and social media (if applicable)
We use your information for the following purposes:
Creating and managing your account
Enabling wallet access and crypto transactions
Processing withdrawals, deposits, and asset exchanges
Performing fraud detection, risk monitoring, and verification checks
Understanding how users interact with our platform
Customizing your dashboard and content
Enhancing features, interfaces, and security
Sending transaction confirmations and alerts
Delivering important account or system updates
Responding to your inquiries and support requests
Preventing, detecting, and reporting fraud and illegal activities
Responding to regulatory or governmental requests
Adhering to financial and anti-money laundering (AML) laws
Monitoring usage patterns
Conducting internal research and performance analysis
Aggregating and anonymizing data for reporting and trend analysis
We use cookies and similar technologies to:
Recognize you across sessions and devices
Maintain your login status and preferences
Measure and optimize website and app performance
Collect analytics data to understand user behavior
You may disable cookies via your browser settings, but doing so may affect the functionality of certain parts of our Service.
We retain your personal information for as long as necessary to:
Provide the Service
Comply with legal and regulatory obligations
Resolve disputes
Enforce our Terms of Service
After the retention period, your data may be deleted or anonymized, unless otherwise required by law.
We do not sell your personal information. We may share your data in the following circumstances:
Identity verification vendors
Cloud hosting and data storage providers
Payment processing services
Analytics and customer support platforms
These third parties are only given the information necessary to perform specific tasks and are obligated to protect your information.
To comply with applicable laws, regulations, legal processes, or governmental requests
To enforce our Terms of Service or other agreements
To protect the rights, property, or safety of EthicalVault, our users, or others
If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We implement strong security practices to safeguard your data, including:
End-to-end encryption for data transmission
Multi-layer authentication systems
Secure storage environments for sensitive data
Routine audits and monitoring for vulnerabilities
Limited access based on job roles and necessity
However, no method of data transmission or storage is entirely secure. You are responsible for keeping your account credentials and private keys confidential.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal data, where applicable.
Restriction: Request that we limit our processing of your data.
Portability: Receive a copy of your personal data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests or direct marketing.
These rights are subject to certain exceptions and may require identity verification.
Our servers and service providers may be located in multiple countries. By using EthicalVault, you consent to your information being processed and stored in jurisdictions outside your own, which may have different data protection standards.
We ensure that data transfers are subject to appropriate safeguards, including contractual obligations and regulatory compliance.
EthicalVault does not knowingly collect or solicit information from individuals under the age of 18. If we learn that we have collected personal information from a minor without parental consent, we will delete it immediately.
Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their content or data handling practices. Please review their privacy policies before engaging with them.
We may use automated systems to assess the risk of transactions, detect suspicious behavior, or verify identity. These systems may influence decisions about your access to certain features. If applicable laws require, you may request human intervention in such decisions.
We reserve the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after any changes constitutes your acceptance of the new policy.
We encourage you to review this Policy periodically to stay informed about how we are protecting your data.